Logo ErgoSurg GmbH

Privacy Policy

1. Data Protection at a Glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the section “Information about the Responsible Party” in this privacy policy.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.

Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of the page view). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to obtain information about the origin, recipient, and purpose of your stored personal data at any time without charge. You also have the right to request the correction or deletion of this data. If you have given consent for data processing, you can revoke this consent at any time for the future. Additionally, under certain circumstances, you have the right to request the restriction of the processing of your personal data. Furthermore, you have the right to file a complaint with the competent supervisory authority.

For these matters and any further questions regarding data protection, you can contact us at any time.

Analysis tools

When you visit this website, your surfing behavior can be statistically evaluated. This is mainly done with so-called analysis programs.

Detailed information on these analysis programs can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

IONOS

We use infrastructure services from IONOS SE, Elgendorfer Str. 57, 56410 Montabaur (hereinafter: IONOS) in the form of a self-managed root server.

We operate our own Apache2 web server on this root server and control the storage and deletion of server log files ourselves. In addition, IONOS may process technical connection data (e.g. for the operation and security of the infrastructure). For details on IONOS’ own data processing, please refer to the IONOS privacy: https://www.ionos.de/terms-gtc/terms-privacy.

The use of IONOS is based on Art. 6 (1) (f) GDPR. We have a legitimate interest in a reliable presentation of our website. If the corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and § 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) in the sense of TTDSG. The consent can be revoked at any time.

Data Processing Agreement

We have entered into a Data Processing Agreement (DPA) with the aforementioned provider. This is a legally required agreement that ensures that the provider processes the personal data of our website visitors only according to our instructions and in compliance with the General Data Protection Regulation (GDPR).

3. General Information and Mandatory Information

Privacy Policy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is information that can be used to personally identify you. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g., communication via email) may have security vulnerabilities. Complete protection of data from access by third parties is not possible.

Information about the Responsible Party

The responsible party for data processing on this website is:

ErgoSurg GmbH
Gleissenweg 1
85737 Ismaning
Germany

Telephone +49 (0)89 322 094 62
Telefax +49 (0)89 322 094 66

No Data Protection Officer Required

We are not legally required to appoint a data protection officer.

This is because our company does not meet the criteria of Art. 37 GDPR and § 38 BDSG, in particular the threshold of at least 20 persons who are permanently involved in the automated processing of personal data. ErgoSurg GmbH currently employs fewer than 20 such persons.

Storage Duration

Unless a specific storage duration is mentioned in this privacy policy, your personal data will remain with us until the purpose for data processing is fulfilled. If you assert a legitimate deletion request or revoke consent for data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in the latter case, deletion will occur after the expiration of these reasons.

General Information about the Legal Bases of Data Processing on this Website

If you have given your consent to data processing, we process your personal data based on Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR if special categories of data are processed according to Art. 9 (1) GDPR. In the case of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49 (1) (a) GDPR. If you have given consent to the storage of cookies or access to information on your device (e.g., via device fingerprinting), data processing is additionally based on § 25 (1) TTDSG. Consent can be revoked at any time. If your data is necessary for the performance of a contract or for the implementation of pre-contractual measures, we process your data based on Art. 6 (1) (b) GDPR. Furthermore, we process your data if it is necessary to fulfill a legal obligation based on Art. 6 (1) (c) GDPR. Data processing may also occur based on our legitimate interest according to Art. 6 (1) (f) GDPR. The relevant legal bases for each case are provided in the following paragraphs of this privacy policy.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You can revoke consent that has already been given at any time. The legality of data processing carried out before the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and Against Direct Marketing (Art. 21 GDPR)

If data processing is based on Art. 6 (1) (e) or (f) GDPR: You have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data, including profiling based on those provisions. The respective legal basis for each processing operation can be found in this privacy policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims (objection under Art. 21(1) GDPR).

If your personal data is processed for direct marketing purposes: You have the right to object at any time to the processing of your personal data for the purpose of such marketing, including profiling to the extent that it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for direct marketing purposes (objection under Art. 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the member state of their habitual residence, place of work, or the location of the alleged violation. This right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to receive the personal data that you have provided to us, based on your consent or for the performance of a contract, in a structured, commonly used, and machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if it is technically feasible.

SSL/TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this site uses SSL/TLS encryption. You can recognize an encrypted connection by the change in the address line of your browser from “http://” to “https://” and by the lock symbol in your browser line.

When SSL/TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, Deletion, and Correction

Within the framework of applicable legal provisions, you have the right to free information about your stored personal data, its origin, recipients, and the purpose of data processing at any time. You also have the right to correct or delete this data. For these matters and any further questions regarding personal data, you can contact us at any time.

Right to Restriction of Processing

You have the right to request the restriction of processing of your personal data. You can contact us at any time to exercise this right. The right to restrict processing exists in the following cases:

If you have restricted the processing of your personal data, except for storage, this data may only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state.

4. Data Collection on this Website

Cookies

Our websites use so-called “cookies.” Cookies are small text files that do not harm your device. They are either temporarily stored for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted after your visit ends. Persistent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.

Our websites use cookies only where technically necessary to provide the functions of the respective services (Apache2-hosted websites, Nextcloud, WordPress). No marketing or tracking cookies are used.

Technically Necessary Cookies

Apache2-hosted websites (ergosurg.com)

These sites may use a standard PHP session cookie required for proper website functionality. No personal tracking takes place.

Nextcloud (cloud.ergosurg-deeplearn.com)

Nextcloud sets essential session and security cookies such as:

They are not used for analytics or marketing purposes.

WordPress (ifu.ergosurg-deeplearn.com and raambo.com)
WordPress with WP Statistics (ifu.ergosurg-deeplearn.com)

This WordPress installation uses WP Statistics in a privacy-friendly configuration:

Legal Basis

The use of essential cookies is based on:

Because only essential cookies are used, a cookie banner is not required.

Server Log Files

All our websites run on our own self-managed root server.

The Apache2 web server automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Storage Duration

Log files are stored for 14 days and then automatically deleted via log rotation, unless they must be retained longer to investigate a security incident.

Legal Basis

Art. 6 (1) (f) GDPR – our legitimate interest in ensuring

Nextcloud (cloud.ergosurg-deeplearn.com)

We operate our own self-hosted Nextcloud instance on our self-managed root server. Nextcloud is used for secure file sharing, collaboration, and internal operations.

Data Processed

Cookies

Nextcloud uses strictly necessary cookies for:

Storage Location

All data is stored exclusively on our own server. No data is transferred to third countries or third-party providers.

Legal Basis

Depending on the user:

Inquiry via Email, Phone, or Fax

If you contact us via email, phone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of processing your request. We will not disclose this data without your consent.

The processing of this data is based on Art. 6 (1) (b) GDPR, if your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries directed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if it has been requested; the consent can be revoked at any time.

The data you send us via contact inquiries will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after completing the processing of your request). Mandatory statutory provisions – especially legal retention periods – remain unaffected.

5. Plugins and Tools

WP Statistics

We use the WP Statistics plugin to analyze traffic on our website ifu.ergosurg-deeplearn.com. WP Statistics stores its data on our own server and does not transmit it to any third parties. Below, we describe what information we collect through WP Statistics, why we collect it, and how it is handled. If you have questions or concerns about our analytics practices, please contact us or review the WP Statistics Data Privacy guide

We do not collect or store any information that can identify you personally. This means:

No Cookies: We do not set tracking cookies or similar identifiers in your browser.
Anonymized IP: Your IP address is anonymized and securely processed (e.g., hashed) so it can’t be reversed to identify you.
Aggregated Statistics: We only track general activity like page views or country of access.
Local Storage: All data is stored locally on our server; we never share it with third parties.

Legal Basis

Art. 6 (1) (f) GDPR – our legitimate interest in analyzing website usage in a fully anonymized manner to improve our online services.

Privacy policy dated 2025-11-27